Will Farfetch or Secoo Win in Luxury Ecommerce in China? (Tech Strategy – Podcast 38)

In this podcast, Jeffrey Towson discusses the competitive landscape between Farfetch and Secoo in the luxury e-commerce market in China. He argues that Farfetch has the global reach and brand recognition, while Secoo has the strong local presence and relationships with luxury brands. Towson believes that the winner of this race will depend on which company can execute its strategy better and adapt to the ever-changing Chinese market.

3 Ways AI Is Transforming Fashion: My Interview with JD Vice President of Cloud & AI (2 of 2)

This is a follow-up to my article on conversational AI with He Xiaodong at JD (article here, podcast here). I also spoke with Tao Mei, who is Vice President of Cloud & AI – and Technical support Vice President of JD. We talked about how AI was being used in fashion, which is a fascinating […]

3 Ways AI Is Transforming Fashion: My Interview with JD Vice President of Cloud and AI (Tech Strategy – Podcast 33)

In this podcast, Jeffrey Towson interviews the Vice President of Cloud & AI at JD.com about how AI is transforming the fashion industry. They discuss three key areas where AI is having an impact: personalization, supply chain management, and product development. For example, AI can be used to recommend products to customers based on their past purchases, track inventory levels and optimize shipping routes, and design new products that are more likely to appeal to consumers.

3 Lessons in Conversational AI from JD’s Head of the Deep Learning (1 of 2)

I had a fascinating discussion with He Xiaodong of JD. He is the head of Deep Learning, NLP and the Speech Lab. And the Deputy Managing Director of JD AI Research. I did a podcast about this called Products with Personalities (Podcast 31) but I wanted to post some of his slides from our talk. […]

The Next Big Trends in Chinese E-Commerce (Jeff’s Asia Tech Class – Daily Lesson / Update)

There was an interesting report about China ecommerce trends released by Coresight Research, which specializes in retail meets tech consulting. It’s run by Deborah Weinswig, who I’ve crossed paths with a few times in the last couple of years. I find their research to be very data-driven and generally close to my own thinking. So […]

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Products with Personalities? My Interview with JD About Conversational AI (Tech Strategy – Podcast 31)

In this podcast, Jeffrey Towson interviews He Xiaodong, the Vice President of JD.com’s Cloud & AI division, about conversational AI. They discuss how conversational AI is evolving from chatbots to intelligent assistants with personalities. For example, Xiaodong explains how JD’s Smart Customer Service has been designed to have the personality of a young woman, in order to better connect with its customers.