JD’s E-Space Is a Fascinating New Frontier in Chinese Retail (Pt 1 of 2)

JD has opened a 50,000 sqm experience center in Chongqing. And in doing so, they opened a new frontier in online-merge-offline retail (also called new retail). Their new center raises some really cool questions about the emerging digital lifestyles of Chinese consumers. New retail (Jack Ma’s term) is really the first version of a much […]

How Intime and Alibaba Are Pioneering a New Digital Lifestyle in China

I recently visited the Intime department store in Hangzhou. And it struck me that department stores and shopping malls may be the most compelling version of new retail – the frontier of an increasingly dynamic, digital lifestyle for Chinese consumers. From New Retail to a New Digital Lifestyle The online world is surprisingly rich and […]

How Alibaba Singles’ Day Is Changing E-Commerce Everywhere

It’s Singles’ Day 2019! Woooohooooo!!! I am doing a little dance here in my hotel in Hangzhou. I look ridiculous. Singles’ Day launched at midnight last night and I was at the media center in Hangzhou for the opening (see above photo). And I spent yesterday with the Alibaba team getting a bit of a […]

7 Questions for Alibaba on Singles’ Day (pt 2 of 2)

This is Part 2 of my questions for Alibaba on Singles’ Day 2019. I’m on my way to Hangzhou shortly and am gonna try and figure these out. Part 1 is located here. Question 5: What is the next wave of hard-to-replicate physical assets? Alibaba is a competitive fortress. This comes from multiple factors like […]

7 Questions for Alibaba on Singles’ Day (pt 1 of 2)

Singles’ Day 2019 is almost here. Gonna be awesome. I’m currently packing up to head to Hangzhou. This will be my third year with the Alibaba “global influencers” group, which is just a great time behind the scenes with management. And it’s a nice reminder that I am no longer the obscure professor / failed […]

How Alibaba.com Is Turning SMEs into Multinationals (Pt 2 of 2)

In Part 1, I argued that Alibaba.com is attempting to both digitize and democratize global trade – and to dramatically expand it from large companies to small and medium enterprises (SMEs). That’s a pretty big idea. And in Part 1, I laid out a bit of the theory behind this. But let me get back […]

Hold On To Your Hat. Alibaba.com is Building a Massive New E-Commerce Platform (Pt 1 of 2)

At the CES conference in Las Vegas this year, it was the exhibit by Alibaba that really blew my mind. Yes, all the robots and drones were cool. But what Alibaba.com, their B2B business, is doing really sent my mind reeling. Unless I am mistaken, they are building what could be their biggest initiative yet. […]

Alibaba and Intersport: Why New Retail Is a Big Deal in Sports Apparel in China (Pt 3 of 3)

In Part 1 and Part 2, I gave some background on sports apparel in China and detailed my visit to the new Tmall – Intersport store in Beijing. It was pretty great. With lots of new digital initiatives like the magic mirrors. Note: the above picture is what happens when you change the gender setting […]

How Intersport and Alibaba Are Digitizing Sports Apparel Retail in China (Pt 2 of 3)

There are a couple perks to having a decent-sized following as a writer (currently closing in on 3M followers). You get to fly around the world a bit to give talks, which I love. People tend to send swag and books. Always fun. And every now and then, a company reaches out with an invitation […]

What’s Next in New Retail: My Visit to the Tmall – Intersport Store in China (Pt 1 of 3)

Will China’s “new retail” change sports apparel? It turns out it’s a really interesting question. Sports apparel retail is people buying running shoes, Nike gear, yoga pants, sweatshirts and so on. At first glance it looks like pretty standard retail. Lots of stores, inventory management and marketing. So lots of opportunities for digitizing operations. But […]