The Future of Switching Costs is B2B (Tech Strategy – Daily Article)

I break competitive advantages into those on the demand-side and those on the cost / supply-side. Plus government-granted advantages. It results in a list of 15 types. On the demand-side, everyone dreams of network effects. Especially for digital businesses. But these are actually quite rare. On the cost and supply-side, companies talk a lot about […]

Switching Costs, Wabco and Buffett’s Critical Companies (Tech Strategy – Podcast 85)

This week’s podcast is about “criticality” as a type of switching cost. And specifically about Wabco, one of Warren Buffett’s companies that has fairly powerful B2B criticality. You can listen to this podcast here or at iTunes, Google Podcasts and Himalaya. ——– Related articles: Waze, Google Maps and How Warren Buffett Made 50% on a Map Company (Jeff’s Asia […]

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Digital Economics II: Why Pricing Is Getting Both Complicated and Critical. (Jeff’s Asia Tech Class – Podcast 53)

  This podcast is more about the strange but important economics of digital. And on pricing, in particular. It is becoming increasingly complicated with bundling, switching costs and platform business models. You can listen to this podcast here or at iTunes, Google Podcasts and Himalaya. Related podcasts and articles: Review: The Sexy But Dangerous Economics […]

What Is the Secret of Zoom’s Success in Video Communications? (Jeff’s Asia Tech Class – Podcast 21)

In this class, I talk about why Zoom has been so successful in video communications. You can listen here or at iTunes, Google Podcasts and Himalaya. Choose two options for why Zoom has been so successful. Good Product. Reliable, easy-to-use, high quality video communications. Viral service Collaboration / Coordination Platform Network Effect Switching Costs Correction/Clarification: […]