In this article, digital strategy consultant Jeffrey Towson debunks 4 widespread misunderstandings about switching costs and their role in competitive advantage. He highlights how these misconceptions can derail a company’s digital transformation strategy. Learn why switching costs are more nuanced than most businesses realize.
HubSpot’s digital strategy approach centers around inbound marketing, a sales and marketing flywheel, and “all in one” CRM software. By embracing these principles, HubSpot has become a trailblazer in the digital transformation landscape. In this podcast, digital strategy consultant Jeffrey Towson breaks down the HubSpot business model.
HubSpot has a great digital business model in theory. But their business in practice is a bit different than the amazing picture painted.
And that’s ok. Because their business model in practice is pretty great too. In this article, digital strategy consultant Jeffrey Towson explains HubSpot’s innovation strategy.
Digital strategy consultant Jeffrey Towson looks at the transformative potential of GenAI on Salesforce’s CRM capabilities. He highlights how this digital transformation strategy could redefine customer relationship management by integrating advanced AI functionalities. Towson’s expertise provides a comprehensive look at the future of intelligent CRM and its impact on the industry.
In this episode, digital strategy consultant Jeffrey Towson delves into the transformative impact of GenAI on Salesforce and the broader CRM industry. He discusses how intelligent CRM technologies are reshaping digital transformation strategies, offering unprecedented efficiency and insights. Towson highlights the strategic shifts companies must consider to stay competitive in this evolving landscape.
In this Tech Strategy Podcast, we dissect Constellation Software’s remarkable investment strategy. Digital strategy consultant Jeffrey Towson reveals valuable lessons for investing in software businesses navigating the ever-evolving tech landscape.
Constellation Software, a successful investor in the tech industry, provides valuable lessons for other investors. Their strategic approach emphasizes acquisitions, vertical markets, and long-term value creation. Jeffrey Towson, a digital strategy consultant, details 5 lessons from Constellation’s approach.
In this podcast episode, Jeff Towson discusses the four digital concepts that are powering Salesforce Inc. He explains how these concepts have helped Salesforce become a leader in the CRM software industry. Towson also highlights the implications of these concepts for other companies in the tech industry.
In the podcast episode, Jeff Towson delves into the four digital concepts that have been instrumental in propelling Salesforce to the forefront of the CRM software industry. He provides an in-depth analysis of how these concepts have been implemented and the impact they have had on the company’s success. Additionally, Towson explores the implications of these concepts for other companies in the tech industry.
In this article, Jeff Towson discusses the four competitive strengths of old-school software businesses that Salesforce has. He explains how these strengths have helped Salesforce become a leader in the CRM software industry. Towson also highlights the implications of these strengths for other companies in the tech industry.
In Part 1, I argued there are four strategy questions for ARM: Will they continue to benefit from a secular trend? Is their tailwind continuing? What is the state of their core product and growth engine? What are the competitive strengths of their business model? Are they changing? Are there external CGT factors that will […]