What Is the Secret of Zoom’s Success in Video Communications? (Jeff’s Asia Tech Class – Podcast 21)

In this class, I talk about why Zoom has been so successful in video communications. You can listen here or at iTunes, Google Podcasts and Himalaya. Choose two options for why Zoom has been so successful. Good Product. Reliable, easy-to-use, high quality video communications. Viral service Collaboration / Coordination Platform Network Effect Switching Costs Correction/Clarification: […]

WeChat Work and Why Enterprise Tools Will Be Very Different in Mobile-First China

I recently attended the WeChat Open Class in Guangzhou and WeChat Work 3.0 was one of the big topics this year. There is a growing suite of digital tools for enterprise management, communication and collaboration. And they raise some fascinating strategy questions. It’s clear that enterprise tools in mobile-first China are going to evolve differently. […]