3 Big Digital Changes in Retail and Ecommerce (Tech Strategy – Podcast 138)

This week’s podcast is about important digital changes happening in ecommerce and retail, and that are mostly coming out of China / Asia. You can listen to this podcast here or at iTunes and Google Podcasts. Here are my digital operating basics. ——- Related articles: Why I Really Like Amazon’s Strategy, Despite the Crap Consumer Experience (US-Asia Tech […]

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How Ant Financial / Alipay is Building an AI Factory in Financial Services (pt 2 of 2)

In Part 1 (From Big, Dumb Bureaucracies to Zero-Human Operations (pt 1 of 2), I made the following argument: In the industrial age, enterprises were built on the advantages of scale. Companies went from workshops and small factories to big factories capable of mass production. Superior scale gave companies multiple advantages, including cost efficiencies and […]

My 3 Rules for Digital Transformation and Disruption in China / Asia

I do a lot of talks to non-tech businesses (insurance companies, hospitals, chemical companies, express delivery companies) that are facing some degree of digitization. About how digitization is playing out in China/Asia. And, for all the concepts and frameworks for taking about the chaos of digitization activity, I’ve sort of boiled my message down to […]