Digital transformation is about using technology to change the way businesses operate and interact with customers. To succeed, companies need to focus on innovation, customer experience, and data-driven decision-making. By following these three rules, companies can position themselves for success.
Category Archives: DOB3: Digital Core for Management and Operations
4 Rules for CPG Brands Going Digital. Lessons from AB InBev, Nike, and Zé Delivery. (Tech Strategy – Podcast 149)
“In Podcast 149, Jeff Towson shares valuable insights into the digital transformation journey of leading CPG brands like AB InBev, Nike, and Ze Delivery. He outlines four essential rules that these brands follow for successful digital transition. This discussion provides a roadmap for other CPG brands looking to enhance their digital presence.
3 Big Digital Trends Disrupting Retail and Ecommerce (Tech Strategy – Podcast 138)
Uncover the three significant digital shifts revolutionizing the retail and ecommerce sectors in this comprehensive podcast by Jeffrey Towson. This episode offers a deep dive into these transformative changes and what they mean for the industry’s future. If you’re passionate about retail and ecommerce, this insightful discussion is a must-read.
Huawei, Luckin and the SMILE Marathon (Tech Strategy – Podcast 34)
In this podcast, Jeffrey Towson discusses how Huawei and Luckin Coffee are using digital technology to create a sustainable competitive advantage. He argues that these companies are winning the “SMILE Marathon” by competing on scale, scope, efficiency, and effectiveness. Towson provides examples of how Huawei and Luckin Coffee are using digital technology to improve their operations, and he discusses the implications for businesses of all sizes.
3 Ways AI Is Transforming Fashion: My Interview with JD Vice President of Cloud and AI (Tech Strategy – Podcast 33)
In this podcast, Jeffrey Towson interviews the Vice President of Cloud & AI at JD.com about how AI is transforming the fashion industry. They discuss three key areas where AI is having an impact: personalization, supply chain management, and product development. For example, AI can be used to recommend products to customers based on their past purchases, track inventory levels and optimize shipping routes, and design new products that are more likely to appeal to consumers.
How Big Will Ant Financial / Alipay Become? (Tech Strategy – Podcast 28)
In this podcast, Jeffrey Towson discusses how big Ant Financial, the financial arm of Alibaba, could become. He considers factors such as its current size, its growth rate, and its plans for expansion. For example, Ant Financial is already the world’s largest mobile payments company, and it is growing at a rapid pace.
A Simple Framework for How Digital Evolves Over Time. It’s Really Cool.
Here’s a simple framework for how digital can evolve over time. Some of this thinking is from Competing in the Age of AI. Some is my thinking. Some is others’ assorted thinking. Phase 1: Physical Goods and Services Become Digital. In Part 2, I argued that the industrial age had a lot to do with […]
How Ant Financial / Alipay is Building an AI Factory in Financial Services (pt 2 of 2)
In Part 1 (From Big, Dumb Bureaucracies to Zero-Human Operations (pt 1 of 2), I made the following argument: In the industrial age, enterprises were built on the advantages of scale. Companies went from workshops and small factories to big factories capable of mass production. Superior scale gave companies multiple advantages, including cost efficiencies and […]
What Is the Secret of TikTok / Douyin’s Success? (Tech Strategy – Podcast 20)
Jeffrey Towson, a China tech expert, believes that TikTok’s success is due to its addictiveness, ease of use, and highly shareable content. He also credits the app’s ability to tap into China’s growing digital consumer network.