4 Lessons from My Visit to Trip.com (2 of 2) (Tech Strategy)

Digital strategy consultant Jeffrey Towson recently visited Trip.com and learned valuable lessons about their tech strategy, which can inform a company’s digital transformation strategy. During his visit, Towson observed how Trip.com’s tech strategy is designed to drive business growth and stay ahead of the competition. By applying these lessons, companies can develop a successful digital transformation strategy, as outlined by digital strategy consultant Jeffrey Towson in his analysis of Trip.com’s approach.

3 Lessons from My Visit to Trip.com (Tech Strategy – Podcast 234)

During my visit to Trip.com, I was impressed by their robust digital transformation strategy, which focuses on leveraging advanced technology to enhance user experience and operational efficiency,” shares digital strategy consultant Jeffrey Towson. “One of the key lessons is the importance of continuous innovation and the integration of AI and data analytics to stay ahead in the competitive travel industry.” “Trip.com’s approach to digital transformation not only improves customer satisfaction but also drives significant business growth, making it a model for other companies to follow.

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4 Reasons Why Didi and Ctrip Should Merge (Tech Strategy – Podcast 95)

In this podcast, Jeffrey Towson discusses 4 reasons why Didi and Ctrip should merge. He argues that a merger would create a more dominant player in the Chinese travel market, allow the companies to better compete with global rivals, and save money on costs. Towson believes that a merger is the best way for Didi and Ctrip to achieve their long-term goals.

Ctrip vs. Meituan: Is Covid a Tourism Buying Opportunity? (Asia Tech Strategy – Daily Lesson / Update)

I was mulling over investing in Expedia during the beginning of the pandemic. It made sense that travel would take a hit for a couple of years. And then it would likely come back. Plus, digital marketplaces are good at scaling up and down. But I didn’t buy as I feel more comfortable with Asia […]

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Airbnb’s Valuation Depends on Asia and Its Super-Apps (Tech Strategy – Daily Article)

Airbnb is heading for its IPO. Their numbers are public and it’s pretty much what we expected. Airbnb is a simple marketplace platform that is growing and close to operating profitability (pre-Covid). And lots of people are having fun doing valuations this week. If you’re curious, here is NYU valuation professor Aswath Damodaran’s valuation. His […]

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Ctrip and Hospitality’s Big Balance Sheet Challenge (Daily Update – Jeff’s Asia Tech Class)

Ctrip has forecast its revenues will drop 45-50% in first quarter. From KrAsia: Coronavirus spurs somber outlook for online travel companies Chinese major online travel agency Trip.com announced on its recently released Q4 earnings report that revenues would decrease by about 45% to 50% year-on-year (YoY) as a result of the coronavirus. Trip.com has already […]

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Meituan vs. Ctrip vs. Alibaba: Who Will Win in China Services? (Tech Strategy – Podcast 22)

The Chinese services market is a hotly contested space, with Meituan, Ctrip, and Alibaba all vying for market share. In this episode of Jeff’s Asia Tech Class, Jeffrey Towson discusses the factors that will determine which company wins in this space. He talks about the importance of bundling services, network effects, and switching costs.