ADP is a global leader in payroll and human resources services, serving over 800,000 clients in 140 countries. But it is also a tech company, with a history of innovation and transformation. In this article, Jeff Towson analyzes how ADP built scale in services and then tech, and what’s next for its AI strategy.
Category Archives: Economies of Scale and Scope
Will Automatic Data Processing (ADP) Win Big in Human Capital and Non-Human Workforces? (Tech Strategy – Podcast 195)
The future of work is not just about humans, but also about non-human workforces such as robots, software, and AI. How can ADP, a company that has been serving human capital for decades, adapt and thrive in this new era? In this podcast, Jeff Towson discusses ADP’s strengths, challenges, and opportunities in the changing landscape of work.
How BYD Auto Plans to Win (2 of 2) (Tech Strategy – Daily Article)
BYD Auto is one of the most successful electric vehicle makers in China and the world. In this article, Jeff Towson explains how the company uses its technology strategy to create competitive advantages in four key areas: batteries, motors, electronics, and software. He also discusses the challenges and opportunities that BYD Auto faces in the rapidly evolving EV market.
The 4 Digital Concepts Powering Salesforce, Inc. (Tech Strategy – Podcast 189)
In this podcast episode, Jeff Towson discusses the four digital concepts that are powering Salesforce Inc. He explains how these concepts have helped Salesforce become a leader in the CRM software industry. Towson also highlights the implications of these concepts for other companies in the tech industry.
In the podcast episode, Jeff Towson delves into the four digital concepts that have been instrumental in propelling Salesforce to the forefront of the CRM software industry. He provides an in-depth analysis of how these concepts have been implemented and the impact they have had on the company’s success. Additionally, Towson explores the implications of these concepts for other companies in the tech industry.
Salesforce Has the 4 Competitive Strengths of Old School Software (2 of 3) (Tech Strategy – Daily Article)
In this article, Jeff Towson discusses the four competitive strengths of old-school software businesses that Salesforce has. He explains how these strengths have helped Salesforce become a leader in the CRM software industry. Towson also highlights the implications of these strengths for other companies in the tech industry.
3 More Digital Concepts Powering ARM Holdings (3 of 4) (Tech Strategy – Daily Article)
In this Tech Strategy Daily article, Jeff Towson discusses the 3 digital concepts that are powering ARM Holdings’ tech strategy. These concepts include the Internet of Things (IoT), artificial intelligence (AI), and 5G. By leveraging these concepts, ARM is staying ahead of the competition and driving innovation in the tech industry.
The 4 Digital Concepts Powering Arm Holdings (Tech Strategy – Podcast 187)
In this podcast, we explore the four digital concepts that are powering ARM Holdings’ tech strategy. We explain how these concepts are helping ARM to stay ahead of the competition and what other companies can learn from them. If you’re interested in learning more about digital strategy and how it can help your business, then this article is for you.
Personalization vs. Economies of Scope: Lessons from Shein and Unilever. (1 of 2) (Tech Strategy – Daily Article)
Last week, I was giving a talk in Shanghai about the digitization of manufacturing. And how this is creating a data ecosystem that connects consumers, retailers, logistics and manufacturing. This is something that Alibaba has been focused on with New Manufacturing. Their XunXi project is about being able to respond in real time to changing […]
Dingdong, Grab and the Struggle for Profits in Ecommerce Services (Tech Strategy – Podcast 156)
In this comprehensive analysis, Jeff Towson delves into the ongoing struggle for profitability faced by leading eCommerce companies such as Grab, Dingdong, Meituan, Didi, GoJek, and iFood. Highlighting recent business model shifts, he discusses the newfound strategies these companies have adopted to strive for profitability. A major focus is placed on the crucial concept of geographic density, underlining its role as a significant type of economies of scale in the eCommerce industry.
How Alibaba Freshippo and Dingdong Got to Profitability in Ecommerce Groceries (2 of 2) (Tech Strategy – Daily Article)
In Part 1, I laid out some of the challenges of doing ecommerce in groceries. And two innovative business models that attempted to make it work. One by Alibaba Freshippo and one by Dingdong. Both very interesting. Both, especially Dingdong, being unprofitable. In the past month, both companies have announced operating profits. That was really […]