From Big, Dumb Bureaucracies to Zero-Human Operations: The Holy Grail of the Digital Age (pt 1 of 2)

There was a good paper recently published by Martin Reeves and Raj Varadajaran of the Boston Consulting Group. The paper (When Resilience Is More Important Than Efficiency) touched on a lot of issues related to digital competition – but there was one chart that I thought really hit at the center of a lot of […]

Alibaba and the Power of Externalizing Capabilities (Daily Update – Jeff’s Asia Tech Class)

Happy Friday, One final concept for the end of the week. And that is externalizing capabilities, which builds on yesterday’s 3 Slide Summary of Alibaba and Marketplace Platform Strategy. In the 3 Slide Summary, I presented a visual model for thinking about marketplace platforms. And I said in the early phases, there are three strategic […]

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A 3 Slide Summary of Alibaba and Marketplace Platform Strategy (Daily Update, Jeff’s Asia Tech Class)

Hi, I’ve been building out visual models of platform businesses for like 4 years. From Alibaba and JD to Google and MasterCard. The goal is to visually show the key interactions and sources of competitive strength. For simple marketplace platforms, like EBay, my pictures are pretty simple. But for companies like Alibaba and JD, they […]

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