Digital transformation is about using technology to change the way businesses operate and interact with customers. To succeed, companies need to focus on innovation, customer experience, and data-driven decision-making. By following these three rules, companies can position themselves for success.
Generative AI is a type of artificial intelligence that can create new content, such as text, images, and music. It has the potential to disrupt many industries, including content creation, product design, customer service, medical diagnosis, and financial trading. Businesses need to be aware of the potential of generative AI and start planning for how it will impact their industries.
In this article, Jeffrey Towson delves into the 6 situations where JD’s E-Space is a game-changer for consumers and brands. He provides insightful analysis into the disruptive potential of JD’s E-Space in the Chinese retail sector, exploring its implications for new retail, ecommerce, and online-merge-offline strategies. If you’re interested in understanding the future of Chinese retail and the potential of JD’s E-Space, this article is a must-read.
Join Jeff Towson as he shares 4 critical lessons learned from his visit to JD’s E-Space, one of the most talked-about innovations in e-commerce. Understand what sets JD apart in terms of consumer experience, supply chain, and technology. Essential reading for CEOs and Executives who want to stay ahead of the curve in the fast-paced world of e-commerce.
In this captivating article, Jeffrey Towson delves into JD’s E-Space, a boundaryless retail strategy that integrates online and offline retail in China. Discover the potential implications and opportunities it presents for new retail, e-commerce, and online-merge-offline strategies. Dive into the exciting world of Chinese retail with Jeffrey Towson’s analysis and insights.
Years ago, I started mapping out the evolution of Alibaba with pictures. I was having a hard time keeping all the moving parts in mind. And I was becoming more and more convinced that digital company development is path dependent. What comes next depends on what just happened. Microsoft is only capable of its current […]
I keep an eye on the larger moves by Alibaba. Not the constant stream of announcements and endless initiatives but the larger strategic moves that I think will change the trajectory of the company. This usually means talking with management when I can and following the investor days. A couple of years ago, Maggie Wu […]
I recently met with Rodolfo Chung, CEO of rapidly rising Zé Delivery in Brazil. This is a beverage delivery service that was launched by AB InBev right before Covid – and then took off like a rocket during the lockdown. Basically, it’s a mobile app that lets you order any of 500 SKUs for beer, […]
I have been giving you lots of frameworks and concepts. And after a while, it can all get kind of confusing. Is this new software critical for my business? Is this new business model going to seriously impact our industry? Is this like Amazon completely disrupting retail? Is this more like Mobike, which was nice […]
One of my favorite articles about platform strategy is a 2020 article by the Boston Consulting Group. It was a really solid investigation of an important question: Why do platform business models fail? Just about about client I talk to about digital strategy and transformation wants to build a platform. Especially retailers who want to […]