Facebook Copying WeChat Could Result in Stunning Growth (pt 2 of 2)

In Part 1, I argued that Mark Zuckerberg’s memo on “privacy-focused messaging and social networking” is actually an aggressive and potentially stunning growth path for the company. I called it the ultimate gangster move. Their move to consolidate their messaging services creates a big global tool. And it looks a lot like the foundation of […]

Facebook Copying WeChat is the Ultimate Gangster Move (pt 1 of 2)

Mark Zuckerberg’s memo on “privacy-focused messaging and social networking” has some really big implications. It is focused on private messaging and the WeChat-type operating system. To me, it looks like the first move in a strategy to turn Facebook into a much larger and more powerful company. That such a big power play is dressed […]

What’s Next in New Retail in China? (Video)

From one of my standard talks in 2018 (since retired). This is about bike-sharing, mobility and super-apps. See below. Youtube link is here. Other parts of talk are below: Part 1: What is the Engine of Chinese Bike-Sharing? Part 2: Give Consumers Exactly What They Want Part 3: In Digital China, Re-Imagine Operations ASAP Part […]

Jeffrey Towson – New Retail Is Bigger Than You Think (Video)

From one of my standard talks in 2018 (since retired). This is about bike-sharing, mobility and super-apps. See below. Youtube link is here. Other parts of talk are below: Part 1: What is the Engine of Chinese Bike-Sharing? Part 2: Give Consumers Exactly What They Want Part 3: In Digital China, Re-Imagine Operations ASAP Part […]

What’s Next in New Retail? My Visit to the JD-Qumei Furniture Store in China. (2/2)

In Part 1 of my visit to the JD-Qumei furniture store in Beijing, I laid out a bit of theory about furniture retail stores. They have some nice dynamics and some limitations. And that is mostly what is happening on the second floor of the store I visited. The First Floor: Where JD and QuMei […]

What’s Next in New Retail? My Visit to the JD-Qumei Furniture Store in China. (1/2)

In 2017-2018, “new retail” began in Chinese groceries. There was Freshippo / Hema, 7Fresh and other projects. It was a first glimpse of what new retail come become. Shortly after, convenience stores and mom-and-pop stores also began to get digital upgrades. And in a bit of a surprise, retail coffee also entered the story – […]

Jeffrey Towson – In Digital China, Get Ready for Super Platforms (Video)

From one of my standard talks in 2018 (since retired). This is about bike-sharing, mobility and super-apps. Video below and Youtube link is here. Part 1: What is the Engine of Chinese Bike-Sharing? Part 2: Give Consumers Exactly What They Want Part 3: In Digital China, Re-Imagine Operations ASAP Part 4: In Digital China, Get […]

Jeffrey Towson – In Digital China, Re-Imagine Operations ASAP (Video)

From one of my standard talks in 2018. This is about bike-sharing and re-imaging operations. Video is below and Youtube link is here. Part 1: What is the Engine of Chinese Bike-Sharing? Part 2: Give Consumers Exactly What They Want Part 3: In Digital China, Re-Imagine Operations ASAP Part 4: In Digital China, Get Ready […]

How Alibaba’s “New Retail” Supercharges Platform Strategy (3 of 3)

I have been arguing that new retail is much bigger than the supermarkets, delivery guys and convenience stores everyone has been talking about. And it is not about all the cool new tools like magic mirrors, robot waiters, and payment by facial recognition. Although, those are pretty fun. New retail is really about a quantum […]

Jeffrey Towson – Give Chinese Consumers Exactly What They Want (Video)

Bike-sharing in China is a great example about how digital tools can have a big impact on fairly simple businesses. Mostly by increasing convenience and giving consumers what they really want. From a talk I gave in Singapore in 2018. Video is below and Youtube link is here. Part 1: What is the Engine of […]