Will Automatic Data Processing (ADP) Win Big in Human Capital and Non-Human Workforces? (Tech Strategy – Podcast 195)

The future of work is not just about humans, but also about non-human workforces such as robots, software, and AI. How can ADP, a company that has been serving human capital for decades, adapt and thrive in this new era? In this podcast, Jeff Towson discusses ADP’s strengths, challenges, and opportunities in the changing landscape of work.

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Compelling Digital Business Models by Walgreens and Ping An Good Doctor (Tech Strategy – Podcast 132)

This discussion centers on the innovative digital business models developed by Walgreens and Ping An Good Doctor in the healthcare sector. These industry leaders have embraced digital transformation to establish new, compelling business models, each unique in its approach. The analysis will delve into three key areas: the economies of scale and scope, digital superpowers that lend competitive advantage, and the role of AI as a capability and potential learning platform.

What Amazon Should Copy From Alibaba and Pinduoduo (Tech Strategy – Podcast 124)

Amazon can learn a lot from Alibaba and Pinduoduo in terms of how to improve its consumer experience. Alibaba has integrated its ecommerce products with entertainment, payment, credit, and wealth management products, while Pinduoduo has focused on social commerce and group buying. Amazon could benefit from adopting some of these strategies in order to stay ahead of the competition.