In Part 3, I went through the architecture for an agentic enterprises. Which brings me to the big question: Why aren’t businesses going agentic-first? Because going agentic rightfully makes businesses nervous. Are the agents good enough? What is the performance? What do they cost? Are the agents reliable? What about security? What about protecting data? […]
In this third article of the series, digital AI strategy consultant Jeffrey Towson details Tencent and Tencent Cloud’s blueprint for building an agentic enterprise centered on WorkBuddy by first hiring digital employees (agents). He explains the progression from personal agents to human-agent and multi-agent teams that unlock superpowers like autonomous scaling, multi-agent collaboration, and data flywheels. This approach provides a practical digital AI transformation strategy for organizations seeking to integrate digital employees into teams alongside humans.