3 Big Digital Trends Disrupting Retail and Ecommerce (Tech Strategy – Podcast 138)

Uncover the three significant digital shifts revolutionizing the retail and ecommerce sectors in this comprehensive podcast by Jeffrey Towson. This episode offers a deep dive into these transformative changes and what they mean for the industry’s future. If you’re passionate about retail and ecommerce, this insightful discussion is a must-read.

While Luckin Fights Starbucks, HeyTea Has Lines Out the Door in China (2 of 2)

In Part 1, I argued that Starbucks China most interesting competitor is not Luckin Coffee. It is HeyTea, an upscale Starbucks-type business focused on tea (something Chinese consumers really, really like). And to their credit, HeyTea appears to be mostly focusing not on digital innovation but on product development and continually thrilling their customers. Which […]

Forget Starbucks. The Most Interesting Coffee Retailers Are HeyTea and Luckin (1 of 2)

China / Asia is usually the most dynamic frontier for retail – and especially when it integrates with ecommerce. This is the result of a really big market and never-ending hyper-competition. It means there is always frantic innovating just to stay in the game. It’s a space I generally avoid because of the degree of […]

Amazon’s Moat is Growing in Ecommerce. But Falling in Video. Just Like for Netflix. (Tech Strategy – Podcast 125)

In this podcast, Jeffrey Towson discusses how Amazon’s moat in ecommerce is growing, while its moat in video is falling. He compares Amazon’s video business to Netflix and argues that Amazon will need to make some changes in order to maintain its leadership position.

Why I Really Like Amazon’s Strategy, Despite the Crap Consumer Experience (Tech Strategy – Daily Article)

For the past five years, I’ve been watching Alibaba pull farther and farther ahead of Amazon in its consumer offerings. Alibaba’s ecommerce products have integrated with entertainment, especially live-streaming (which is fantastic). Payment, credit and wealth management products were built upon Alipay. Ecommerce services, like food delivery and hotels, have been added with ele.me Social […]