I attended the WeChat Open Class in Guangzhou and WeChat Work 3.0 was one of the big topics this year. There is a growing suite of digital tools for enterprise management, communication and collaboration. And they raise some fascinating strategy questions. It’s clear that enterprise tools in mobile-first China are going to evolve differently. These […]
In this class, I discuss my visit to JD’s new 50,000 sqm e-space in Chongqing – and the question of what new retail (i.e., online-merge-offline) will mean for department stores and shopping malls. You can listen here or at iTunes and Himalaya. Articles / podcasts cited in this class: JD’s E-Space Is a Fascinating New […]
Jeff Towson, a specialist in digital strategy, discusses the game-changing potential of JD’s E-space in China’s department store industry. With his rich insights, unravel the complexities of the digital transformation in retail and understand its implications for businesses across the globe. Don’t miss this comprehensive exploration of a significant shift in the retail sector.
This is Part 2 on my list of cool stuff JD is doing. Not necessarily the big initiatives – but the smaller and often more inventive ideas. In Part 1, I talked about their farming initiative, which is pretty intriguing. In this part, I look at their trash sorting program and how China’s smart cities […]
Jeffrey Towson discusses what Ofo could have done to avoid its downfall. He argues that Ofo made a number of strategic mistakes, including burning through too much cash, expanding too quickly, and failing to innovate. Towson believes that if Ofo had taken a more conservative approach, it might still be in business today.
Jeffrey Towson argues that Vipshop could benefit from building its own logistics network, like JD. He says that this would give Vipshop more control over its supply chain and delivery times. However, he also acknowledges that this would be a major investment.
Hi everyone, My apologies for being silent for a couple of days. I was teaching my digital strategy class at CEIBS (China Europe International Business School) in Shanghai. And I have been running around to various speaking engagements. I was wiped out. I spent all afternoon watching Netflix and ordering food delivery. FYI: Watching Netflix […]
I recently visited the Intime department store in Hangzhou. And it struck me that department stores and shopping malls may be the most compelling version of new retail – the frontier of an increasingly dynamic, digital lifestyle for Chinese consumers. From New Retail to a New Digital Lifestyle The online world is surprisingly rich […]
Jeffrey Towson shares his insights into the inner workings of Alibaba on Singles’ Day, the world’s largest online shopping event. He discusses how Alibaba uses data, technology, and logistics to execute its business strategy and deliver a world-class shopping experience to its customers. He also talks about the challenges of managing such a large event and how Alibaba is constantly innovating to improve its performance.
Hiya, I’m sitting at the Shanghai airport, heading out to the USA shortly. I’m exhausted. It’s been a crazy couple of days out in Hangzhou with Alibaba for Singles’ Day. And just running around Shanghai. Great. But exhausting. Alibaba and e–commerce in China/Asia are going to be a big subject within this class. I think […]