I had a fascinating discussion with He Xiaodong of JD. He is the head of Deep Learning, NLP and the Speech Lab. And the Deputy Managing Director of JD AI Research. I did a podcast about this called Products with Personalities (Podcast 31) but I wanted to post some of his slides from our talk. […]
There was an interesting report about China ecommerce trends released by Coresight Research, which specializes in retail meets tech consulting. It’s run by Deborah Weinswig, who I’ve crossed paths with a few times in the last couple of years. I find their research to be very data-driven and generally close to my own thinking. So […]
In this podcast, Jeffrey Towson interviews He Xiaodong, the Vice President of JD.com’s Cloud & AI division, about conversational AI. They discuss how conversational AI is evolving from chatbots to intelligent assistants with personalities. For example, Xiaodong explains how JD’s Smart Customer Service has been designed to have the personality of a young woman, in order to better connect with its customers.
A final short discussion about this week’s lecture / podcast on JD vs. Alibaba. And how they compete on different factors. The talk is located here: JD vs. Alibaba: How Retailers and Marketplace Platforms Compete and Evolve in China (Jeff’s Asia Tech Class – Podcast 18) I expanded on this in yesterday’s Daily Lesson, where […]
In this podcast episode of Jeff’s Asia Tech Class, Jeffrey Towson discusses the competitive advantages of JD and Alibaba, two of the largest retailers in China. He argues that JD’s competitive advantages include its strong logistics network and its focus on customer service, while Alibaba’s competitive advantages include its large user base and its ability to connect buyers and sellers.
Hi, I’ve been building out visual models of platform businesses for like 4 years. From Alibaba and JD to Google and MasterCard. The goal is to visually show the key interactions and sources of competitive strength. For simple marketplace platforms, like EBay, my pictures are pretty simple. But for companies like Alibaba and JD, they […]
In this class, I discuss my visit to JD’s new 50,000 sqm e-space in Chongqing – and the question of what new retail (i.e., online-merge-offline) will mean for department stores and shopping malls. You can listen here or at iTunes and Himalaya. Articles / podcasts cited in this class: JD’s E-Space Is a Fascinating New […]
Jeff Towson, a specialist in digital strategy, discusses the game-changing potential of JD’s E-space in China’s department store industry. With his rich insights, unravel the complexities of the digital transformation in retail and understand its implications for businesses across the globe. Don’t miss this comprehensive exploration of a significant shift in the retail sector.
This is Part 2 on my list of cool stuff JD is doing. Not necessarily the big initiatives – but the smaller and often more inventive ideas. In Part 1, I talked about their farming initiative, which is pretty intriguing. In this part, I look at their trash sorting program and how China’s smart cities […]
Hi everyone, Here is the daily update. Cheers, -j Suggestions for Questions for the CEO of Huawei? I’m going to Shenzhen next week to interview Guo Ping, Huawei’s CEO. Super excited about this. The Huawei campus is pretty awesome as well (see pic). The interview should be about an hour so I’m hopefully going to […]