What’s Next in New Retail? My Visit to the JD-Qumei Furniture Store in China. (2/2)

In Part 1 of my visit to the JD-Qumei furniture store in Beijing, I laid out a bit of theory about furniture retail stores. They have some nice dynamics and some limitations. And that is mostly what is happening on the second floor of the store I visited. But first…consider joining my executive education course […]

What’s Next in New Retail? My Visit to the JD-Qumei Furniture Store in China. (1/2)

In 2017-2018, “new retail” began in Chinese groceries. There was Freshippo / Hema, 7Fresh and other projects. It was a first glimpse of what new retail come become. Shortly after, convenience stores and mom-and-pop stores also began to get digital upgrades. And in a bit of a surprise, retail coffee also entered the story – […]

Jeffrey Towson – Get Ready for Super Platforms in Digital China (Video)

From one of my standard talks in 2018 (since retired). This is about bike-sharing, mobility and super-apps. Video below and Youtube link is here. Part 1: What is the Engine of Chinese Bike-Sharing? Part 2: Give Consumers Exactly What They Want Part 3: In Digital China, Re-Imagine Operations ASAP Part 4: In Digital China, Get […]

Jeffrey Towson – In Digital China, Re-Imagine Operations ASAP (Video)

From one of my standard talks in 2018. This is about bike-sharing and re-imaging operations. Video is below and Youtube link is here. Part 1: What is the Engine of Chinese Bike-Sharing? Part 2: Give Consumers Exactly What They Want Part 3: In Digital China, Re-Imagine Operations ASAP Part 4: In Digital China, Get Ready […]

Jeffrey Towson – Behind The Scenes at Alibaba Singles’ Day 2018 (part 2) – Video

I was part of the “global influencers” group that was behind the scenes at Alibaba Singles’ Day 2018. It was pretty great. And I got to learn a ton about some of their latest initiatives. I vlogged the day. Part 1 is here. Here is part 2 (of 2). Youtube link is here. ————- I […]

What’s Next for Alibaba: My 10 Questions (Part 2 of 2)

In Part 1, I laid out four of the questions I am struggling with about Alibaba. Here are the rest. Any answers you might have would be much appreciated. Question 5: How much are manufacturers and CPG companies going engage directly with consumers in China? One of the strangest things about Singles’ Day is that […]

What’s Next for Alibaba: My 10 Questions (Pt 1 of 2)

I’ve been thinking a lot about Alibaba since Singles’ Day. Which was awesome by the way. My take-aways from that are here and here. I have a list of questions about Alibaba. I think they’re important but I don’t really have good answers for them (yet). So I thought I would throw them out to […]

中国数字巨头的四项超能力(2/3)

在之前的文章中,我阐述了阿里巴巴在中国的发展历程。虽然这是零售市场的案例,但其实在许多中国的数字巨头身上也可以看到类似的模式。 这种演变到了下一阶段就成了“新零售”,而它又为这种模式带来了巨大的改变。但首先,我想就数字化中国和企业正在培养的数字化超能力发表几点看法。

从7个方面看阿里巴巴及其他中国超级平台的崛起(1/3)

阿里巴巴的发展实在让人感到困惑。 阿里巴巴的规模越来越大,业务也越来越多元化。在其他国家,还真没有像阿里巴巴这样的公司。比如,国外大多数的电子商务网站都还没有电影工作室和足球俱乐部。