


From one of my standard talks in 2018 (since retired). This is about bike-sharing, mobility and super-apps. Video below and Youtube link is here.
Part 1: What is the Engine of Chinese Bike-Sharing?
Part 2: Give Consumers Exactly What They Want
Part 3: In Digital China, Re-Imagine Operations ASAP
Part 4: In Digital China, Get Ready for Super-Platforms
Part 5: New Retail in China is Bigger Than You Think
Part 6: What’s Next in New Retail
Part 7: The Race for Assets in New Retail /
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I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.
I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.
I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.
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