In this episode of the Tech Strategy podcast, Jeff Towson discusses what Grab can learn from Amazon about growth and not from Meta. He explains how Amazon’s focus on customer experience and innovation has helped it grow into one of the world’s largest companies and how Grab can apply these lessons to its own business. Towson also talks about the potential benefits and risks of Grab’s growth strategy and how it could impact the future of ride-hailing and delivery services.
Tag Archives: Digital
Why Digital Is Disrupting Business, Politics, Culture and Society (Tech Strategy – Podcast 11)
Jeff Towson unpacks the all-encompassing impact of digital on business, politics, culture, and society1. Drawing on his experience as a consultant and lecturer at Peking University, Towson discusses how digital tools are transforming industries, expanding human capabilities, and reshaping society1. Discover how software, data technology, and digital innovations are triggering an explosion of new products, services, and business models1.