In this podcast episode of Jeff’s Asia Tech Class, Jeffrey Towson discusses the competitive advantages of JD and Alibaba, two of the largest retailers in China. He argues that JD’s competitive advantages include its strong logistics network and its focus on customer service, while Alibaba’s competitive advantages include its large user base and its ability to connect buyers and sellers.
I consider digital platforms the super predators of the business world. They are like that Indominus Rex dinosaur in the movie Jurassic World that is part T-Rex and part velociraptor (photo here). And when it breaks free (which always happens in those movies), it runs around eating everything on the island. Because it is the […]
In my online Asia Tech Class, I talk a lot about digital superpowers, which are digital tools that upend established business. And one of these superpowers a dramatically improved user experience, such that the traditional offering is now unacceptable to users. And this sort of dramatically improved user experience is what is happening in luxury […]