Last week, I had the pleasure of interviewing Lazada CEO James Dong and CTO Howard Wang. We discussed their tech strategy and how they plan to stay ahead of the competition. Here are my three key takeaways from the conversation. First, Lazada is focused on building a strong ecosystem of services around its core e-commerce platform. Second, the company is investing heavily in logistics and fulfillment to improve delivery times and customer satisfaction. Finally, Lazada is exploring new technologies like AI and machine learning to enhance the customer experience and drive growth.
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