Great Strategy But Difficult Climbing at ZhongAn Online Insurance (Asia Tech Strategy – Daily Update)

Online insurance company ZhongAn was the first mover in “digital meets insurance” in China. A strategy Ant Financial would later refer to in its IPO filing as “InsureTech”. And in both the ZhongAn and Ant cases, we saw: An awesome digital strategy and vision in a very big market. Limited traction after years of effort. […]

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Monster Energy (MNST) and How Share of the Consumer Mind Reinforces Scale Economies (Asia Tech Strategy – Daily Update)

Last week, I wrote about how mindless behavior, chemistry and habits can be demand-side competitive advantages, which I put under the catch-all title of “share of the consumer mind’. It’s a Warren Buffett term and one of the concepts in the Concept Library. I described demand-side (or revenue-side) competitive advantages this way: “…competitive advantages on […]

Habits, Chemistry and Mindless Behavior As Competitive Advantages (Asia Tech Strategy – Daily Update)

I have talked a lot about competitive advantages on the demand side (sometimes called revenue advantages). These are structural advantages that enable premium pricing, repeat purchases, higher ROIC and / or stable marketshare over longer periods of time. For example, I have spoken a lot on the podcast about switching costs. That is really my […]

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5 Things I Learned from Alibaba Vice-Chairman Joseph Tsai on Singles’ Day (Tech Strategy)

In this analysis, digital strategy consultant Jeffrey Towson shares five critical lessons from Alibaba Vice Chairman Joseph Tsai about the company’s Singles Day success. The discussion highlights Alibaba’s digital transformation strategy and its ability to scale massive consumer engagement. Key takeaways reveal how innovation and execution drive dominance in e-commerce.

4 Things I Learned from Alibaba President Michael Evans on Singles’ Day (Tech Strategy – Daily Article)

I’ve had the opportunity to meet with Alibaba President Michael Evans on a few occasions, as an “influencer” visiting Alibaba. It’s usually pretty great and I’ve been keeping notes of the things I’ve learned. I thought it would be good to summarize a few of them. The first meeting was on November 11, 2017. It […]