How Alibaba’s “New Retail” Supercharges Platform Strategy (3 of 3)

I have been arguing that new retail is much bigger than the supermarkets, delivery guys and convenience stores everyone has been talking about. And it is not about all the cool new tools like magic mirrors, robot waiters, and payment by facial recognition. Although, those are pretty fun. New retail is really about a quantum […]

Jeffrey Towson – Give Chinese Consumers Exactly What They Want (Video)

Bike-sharing in China is a great example about how digital tools can have a big impact on fairly simple businesses. Mostly by increasing convenience and giving consumers what they really want. From a talk I gave in Singapore in 2018. Video is below and Youtube link is here. Part 1: What is the Engine of […]

Alibaba’s New Retail Is Not About Supermarkets. It’s About Participation. (Pt 3 of 4)

In this four part series, I look at how “new retail” impacts the strategies of e-commerce market leaders Alibaba and JD. My take is basically five points: Point 1: China is ground zero for the digital transformation of retail. Explained in Part 1 here. Point 2: But “new retail” is not just supermarkets and convenience […]

Jeffrey Towson – Behind The Scenes at Alibaba Singles’ Day 2018 (part 2) – Video

I was part of the “global influencers” group that was behind the scenes at Alibaba Singles’ Day 2018. It was pretty great. And I got to learn a ton about some of their latest initiatives. I vlogged the day. Part 1 is here. Here is part 2 (of 2). Youtube link is here. ————- I […]

What’s Next for Alibaba: My 10 Questions (Part 2 of 2)

In Part 1, I laid out four of the questions I am struggling with about Alibaba. Here are the rest. Any answers you might have would be much appreciated. Question 5: How much are manufacturers and CPG companies going engage directly with consumers in China? One of the strangest things about Singles’ Day is that […]

What’s Next for Alibaba: My 10 Questions (Pt 1 of 2)

I’ve been thinking a lot about Alibaba since Singles’ Day. Which was awesome by the way. My take-aways from that are here and here. I have a list of questions about Alibaba. I think they’re important but I don’t really have good answers for them (yet). So I thought I would throw them out to […]

Jeffrey Towson – What is the Engine of Chinese Bike-Sharing? (Video)

From one of my standard talks on digital China. Given in Singapore in 2018. Video is below and Youtube link is here. Part 1: What is the Engine of Chinese Bike-Sharing? Part 2: Give Consumers Exactly What They Want Part 3: In Digital China, Re-Imagine Operations ASAP Part 4: In Digital China, Get Ready for […]

中国数字巨头的四项超能力(2/3)

在之前的文章中,我阐述了阿里巴巴在中国的发展历程。虽然这是零售市场的案例,但其实在许多中国的数字巨头身上也可以看到类似的模式。 这种演变到了下一阶段就成了“新零售”,而它又为这种模式带来了巨大的改变。但首先,我想就数字化中国和企业正在培养的数字化超能力发表几点看法。

从7个方面看阿里巴巴及其他中国超级平台的崛起(1/3)

阿里巴巴的发展实在让人感到困惑。 阿里巴巴的规模越来越大,业务也越来越多元化。在其他国家,还真没有像阿里巴巴这样的公司。比如,国外大多数的电子商务网站都还没有电影工作室和足球俱乐部。