Digital transformation is about using technology to change the way businesses operate and interact with customers. To succeed, companies need to focus on innovation, customer experience, and data-driven decision-making. By following these three rules, companies can position themselves for success.
A few years ago, I went to the WeChat Open Talk meeting in Guangzhou and founder Allen Zhang (see photo) gave a talk that really stuck with me. He talked about about the powerful role of information flows in society and life. And how the digitization of these information flows has created a situation where […]
Alibaba’s ‘New Retail’ is a quantum leap in users, participation, data, and supply-side scale. Their core interactions on marketplace platforms (Tmall and Taobao) connect online merchants and brands with Chinese consumers. Digital strategy consultant Jeffrey Towson details how Alibaba exploited insights and innovated relentlessly. Alibaba transformed from a basic e-commerce site to a diverse ecosystem of businesses, all while maintaining a strategic advantage.
Imagine sharing a hotpot or hiking with a global tech leader. In this exclusive, I share my unforgettable moments with Huawei’s Chairman, Guo Ping. Beyond the boardroom, discover the man, the stories, and the shared experiences.
Key concepts for this article: Artificial Intelligence China’s State Capitalism model *** The release of ChatGPT and DALL-E has pushed AI back to the forefront of digital. Forget web3 and blockchain. It’s all about AI now. And I will confess, I am a believer. Artificial intelligence is the biggest thing happening in digital. I’m even […]
Delve into the reasons why Ofo, once a promising bike-sharing company, failed in the competitive Chinese market. This article offers a detailed examination of the factors contributing to Ofo’s spectacular rise and subsequent fall. Gain insights into the complexities of operating a business in China and the lessons that can be derived from Ofo’s experience.
In this article, Jeffrey Towson delves into the 6 situations where JD’s E-Space is a game-changer for consumers and brands. He provides insightful analysis into the disruptive potential of JD’s E-Space in the Chinese retail sector, exploring its implications for new retail, ecommerce, and online-merge-offline strategies. If you’re interested in understanding the future of Chinese retail and the potential of JD’s E-Space, this article is a must-read.
Join Jeff Towson as he shares 4 critical lessons learned from his visit to JD’s E-Space, one of the most talked-about innovations in e-commerce. Understand what sets JD apart in terms of consumer experience, supply chain, and technology. Essential reading for CEOs and Executives who want to stay ahead of the curve in the fast-paced world of e-commerce.
In 2022, luxury e-commerce platform Secoo Holding Ltd filed for bankruptcy in Beijing. After 14 years of operations, this was a disappointing end to the largest luxury marketplace in the world’s largest luxury market. The company (founded by Li Rixue in 2008) grew out of a second-hand handbag shop. It went digital and found itself […]
In this captivating article, Jeffrey Towson delves into JD’s E-Space, a boundaryless retail strategy that integrates online and offline retail in China. Discover the potential implications and opportunities it presents for new retail, e-commerce, and online-merge-offline strategies. Dive into the exciting world of Chinese retail with Jeffrey Towson’s analysis and insights.