Category Archives: Retail

An Introduction to Magazine Luiza / Magalu, the Online-Merge-Offline (OMO) Pioneer of Brazil (1 of 2) (Tech Strategy – Daily Article)

Magazine Luiza, also known as Magalu, is a leading entity in digitizing physical retail in Brazil, pushing the boundaries of Online-Merge-Offline (OMO) retail. The company’s unique ‘virtual stores’ concept in the 1990s set them up for digitization, and their strategic initiatives in recent years have further solidified their position as a tech-forward retailer. With a strong focus on growing product selection, enhancing user convenience, and improving the user experience, Magazine Luiza is well positioned to capitalize on the early stages of e-commerce adoption in Brazil.

While Luckin Fights Starbucks, HeyTea Has Lines Out the Door in China (2 of 2)

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In Part 1, I argued that Starbucks China most interesting competitor is not Luckin Coffee. It is HeyTea, an upscale Starbucks-type business focused on tea (something Chinese consumers really, really like). And to their credit, HeyTea appears to be mostly focusing not on digital innovation but on product development and continually thrilling their customers. Which […]

Forget Starbucks. The Most Interesting Coffee Retailers Are HeyTea and Luckin (1 of 2)

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China / Asia is usually the most dynamic frontier for retail – and especially when it integrates with ecommerce. This is the result of a really big market and never-ending hyper-competition. It means there is always frantic innovating just to stay in the game. It’s a space I generally avoid because of the degree of […]

Alibaba

What Amazon Should Copy From Alibaba and Pinduoduo (Tech Strategy – Podcast 124)

Amazon can learn a lot from Alibaba and Pinduoduo in terms of how to improve its consumer experience. Alibaba has integrated its ecommerce products with entertainment, payment, credit, and wealth management products, while Pinduoduo has focused on social commerce and group buying. Amazon could benefit from adopting some of these strategies in order to stay ahead of the competition.

New Retail in Furniture: My Visit to the JD-Qumei in China (2 of 2)

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In this article, Jeff Towson shares his experience of visiting the JD Qumei Furniture Store in China and discusses the future of new retail. He highlights the importance of creating a seamless online and offline shopping experience for customers and how JD.com is leading the way in this regard. Towson also talks about the role of technology in the future of retail and how it can be used to enhance the customer experience.

What Is Great Digital Strategy for Furniture Retail? My Visit to the JD-Qumei in China (1 of 2)

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In this article, digital strategy consultant Jeff Towson shares his experience of visiting the JD Qumei Furniture Store in China and discusses the future of retail innovation strategy. He highlights the importance of creating a seamless online and offline shopping experience for customers and how JD.com is leading the way in this regard. Towson also talks about the role of technology in the future of retail and how it can be used to enhance the customer experience.