Zé Delivery in Brazil Is a Great Example of Upgrading from Personalization to “Wow” Experiences (1 of 2) (Tech Strategy)

Ze Delivery’s success can be attributed to its unique business model, which has enabled the company to thrive in a competitive market. Digital strategy consultant Jeffrey Towson breaks down the key components of Ze Delivery’s model and what makes it effective. By understanding Ze Delivery’s approach, businesses can gain valuable insights into crafting their own digital transformation strategy.

The Big Strategy Concepts for Web3 (1 of 3) (Tech Strategy)

Everyone describes their initial look at blockchain and web3 as “going down the rabbit hole”. It starts simply with Bitcoin and cryptocurrency. Then they go to Ethereum. But then it quickly becomes a sea of confusing, contradictory, and usually half-baked topics. Such as: Decentralized vs. centralized platforms and systems. DAOs (decentralized autonomous organizations) and other […]

Amazon, Tencent and When Rate of Learning Becomes a Competitive Advantage (Tech Strategy – Podcast 131)

In this week’s episode, Jeff Towson dives deep into the concept of the rate of learning as a competitive advantage, a significant shift from its origins in production-intensive products to a digital necessity. He explores how Amazon and Tencent have harnessed this capacity, transforming it into a formidable competitive tool. The episode offers insightful perspectives on the ‘smile marathon’, the experience effect, and the emergence of the rate of learning as a key competitive advantage.

What Xiaomi Can Learn About Strategy from Apple and Amazon (Tech Strategy – Podcast 130)

In this insightful piece, Jeff Towson explores what Xiaomi, despite its strong management team and innovative approach, can learn from the strategies employed by Apple and Amazon. He underscores the importance of a clear, effective strategy, something he believes these two tech giants excel at. Furthermore, he brings attention to the vital role that artificial intelligence (AI) plays as a strategic tool in today’s digital business landscape.

3 Lessons in AI/ Machine Learning from Artefact (Tech Strategy – Daily Article)

I had a good interview with Arthur du Passage and Edouard de Mezerac of Artefact, a data consulting and digital marketing company. And I thought they had a really good vantage point for how AI / ML is being used on the ground in China. I’ve summarized my 3 take-aways from our discussion. An Introduction […]