Lessons From a China Scandal: Why United Airlines Got Dragged Down the Aisle by Chinese Consumers

This spring, the video of bloodied David Dao being dragged down the aisle of a United Airlines flight went global. It became news everywhere but it was the reaction in China that was probably the most surprising for United Airlines. There are lots of opinions as to why the Chinese reaction was so strong – […]

Can China’s Bike-Sharing Boom Last?

Bike-sharing has taken off in China far faster than in any other market where it’s been offered. This new model with unexpected and shocking popularity has attracted lots of investment capital and media coverage. The attention has also raised questions about potentially razor-thin margins, wide-spread bike vandalism and theft, and government regulation. Hype, scrutiny and […]