In this article, Jeff Towson shares his experience of visiting the JD Qumei Furniture Store in China and discusses the future of new retail. He highlights the importance of creating a seamless online and offline shopping experience for customers and how JD.com is leading the way in this regard. Towson also talks about the role of technology in the future of retail and how it can be used to enhance the customer experience.
In this article, digital strategy consultant Jeff Towson shares his experience of visiting the JD Qumei Furniture Store in China and discusses the future of retail innovation strategy. He highlights the importance of creating a seamless online and offline shopping experience for customers and how JD.com is leading the way in this regard. Towson also talks about the role of technology in the future of retail and how it can be used to enhance the customer experience.