Evil Moats: Tech-Created Habits and the Hijacking of Consumer Minds (Asia Tech Strategy – Podcast 80)

Competitive advantages can be build on the demand and the supply side. And advantages on the demand (i.e., revenue) side are usually about customer capture in some form. One general category for this is when a company captures a “share of the consumer mind.”

In this talk, I go into how some companies do this for their own benefit. And against the interests of the consumer. I call these types of competitive advantages “evil moats”.

You can listen to this podcast here or at iTunesGoogle Podcasts and Himalaya.

Here are the books and articles I mentioned:

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Related podcasts and articles are:

From the Concept Library, concepts for this article are:

  • Share of the Consumer Mind

From the Company Library, companies for this article are:

  • n/a

Photo by Sammy Williams on Unsplash

I write and speak about digital China and Asia’s latest tech trends.

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