3 Take-Aways from Huawei’s Innovation and IP Forum (Tech Strategy)

This week Huawei held its sixth Innovation and Intellectual Property (IP) Forum. This is Huawei’s big event on IP protection, patents, standards, published papers and other activities that are critical for open source and collaborative innovation. Why is this so important? Because this is how innovation goes from thousands of people at one company to […]

For Agentic Ecommerce Focus on the ABCs (Advisors, Brokers and Concierges) (Tech Strategy – Podcast 266)

The next phase of ecommerce is shifting towards agentic systems, categorized into the ABCs: Advisors, Brokers, and Concierges. This evolution represents a fundamental change in digital transformation strategy for online retail. Digital strategy consultant Jeffrey Towson explains how these AI-powered agents will actively work on behalf of consumers.

For Agentic Ecommerce Focus on the ABCs (Advisors, Brokers and Concierges) (Tech Strategy – Podcast 266)

The next phase of ecommerce is shifting towards agentic systems, categorized into the ABCs: Advisors, Brokers, and Concierges. This evolution represents a fundamental change in digital transformation strategy for online retail. Digital strategy consultant Jeffrey Towson explains how these AI-powered agents will actively work on behalf of consumers.

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Understanding AI Infrastructure Part 1: AI Data Centers (Tech Strategy)

AI data centers are the foundational infrastructure for artificial intelligence, representing a massive and complex physical layer of processors, power, and fiber optics. This infrastructure is becoming a critical component of every company’s digital transformation strategy as AI capabilities become essential. According to digital strategy consultant Jeffrey Towson, understanding this physical base is the first step to grasping the entire AI tech stack.

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Understanding AI Infrastructure Part 1: Apps + AI, SaaS + AI and AI Data Centers (Tech Strategy – Podcast 265)

Digital strategy consultant Jeffrey Towson breaks down AI infrastructure into three distinct layers: AI apps, AI SaaS, and AI data centers. Understanding this structure is crucial for any business leader developing a digital transformation strategy. He argues that while the application layer is the most visible, the underlying infrastructure layers are where the foundational battles and immense value are being created.

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Understanding AI Infrastructure Part 1: Apps + AI, SaaS + AI and AI Data Centers (Tech Strategy – Podcast 265)

This week’s podcast is the first in a series about AI infrastructure. Both capabilities and costs. You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts. Here is the link to the TechMoat Consulting. Here is the link to our Tech Tours. Here is the AI Playbook (Step 1) […]

Master These 4 Topics to Win in Digital (Tech Strategy – Podcast 264)

Digital strategy consultant Jeffrey Towson argues that most people get digital transformation strategy wrong by focusing only on individual technologies. He states you must instead master four key topics to see the complete picture of digital competition. This approach moves beyond tech features to a holistic business model view.

The GenAI / Agentic Operating Basics (Tech Strategy)

The core argument is that AI is transitioning from a passive tool to an active, goal-oriented partner, creating a new agentic AI operating model. This represents a fundamental shift for digital transformation strategy, moving beyond simple task automation. According to digital strategy consultant Jeffrey Towson, this new model is becoming the central operating system for the entire enterprise.