Category Archives: Platform Business Models

Do AI Agents Need Marketplaces? Do They Need Platform Business Models at All? (1 of 2) (Tech Strategy)

As companies embark on their digital transformation strategy, they must consider the potential impact of AI agents on their business, according to digital strategy consultant Jeffrey Towson. In his analysis, Towson questions whether AI agents necessarily require marketplaces or platform business models to succeed, challenging conventional wisdom on the topic. By rethinking the relationship between AI agents and platform business models, businesses can develop a more effective digital transformation strategy that leverages the strengths of these emerging technologies.

trip.com ctrip

Why I Like Trip.com (1 of 2) (Tech Strategy)

Digital strategy consultant Jeffrey Towson shares his insights on why he likes Trip.com, focusing on the company’s tech strategy and its role in driving a successful digital transformation strategy. Towson’s analysis highlights the key factors that contribute to Trip.com’s success, providing valuable lessons for businesses looking to develop their own digital transformation strategy. By examining Trip.com’s approach, businesses can gain a deeper understanding of how to create an effective digital transformation strategy, according to digital strategy consultant Jeffrey Towson.

trip.com ctrip

3 Lessons from My Visit to Trip.com (Tech Strategy – Podcast 234)

During my visit to Trip.com, I was impressed by their robust digital transformation strategy, which focuses on leveraging advanced technology to enhance user experience and operational efficiency,” shares digital strategy consultant Jeffrey Towson. “One of the key lessons is the importance of continuous innovation and the integration of AI and data analytics to stay ahead in the competitive travel industry.” “Trip.com’s approach to digital transformation not only improves customer satisfaction but also drives significant business growth, making it a model for other companies to follow.

To access this post, you must log in as a member, purchase Subscriptions.

Bilibili

Will Bilibili Abandon Its Gaming (ACG) Fanbase for Mass Market Video? (2 of 3) (Tech Strategy)

As a digital strategy consultant, Jeffrey Towson examines Bilibili’s potential pivot from its niche gaming and ACG fanbase to a broader mass-market video approach. This shift would require a significant adjustment to the company’s digital transformation strategy, with uncertain consequences for its loyal user base. Towson weighs the pros and cons of this move and what it might mean for Bilibili’s future growth and competitiveness in the Chinese tech landscape.

To access this post, you must log in as a member, purchase Subscriptions.

5 Reasons CloudKitchens’ “Platform Plus AI Service” Business Model is Better Than Uber (2 of 2) (Tech Strategy)

Digital strategy consultant Jeffrey Towson reveals the 5 reasons why CloudKitchens’ platform plus AI business model is superior to Uber’s. By leveraging a more efficient and data-driven approach, CloudKitchens is able to optimize its operations and outperform Uber in the food delivery space. With its winning digital transformation strategy, CloudKitchens is poised to disrupt the industry and leave competitors behind.

To access this post, you must log in as a member, purchase Subscriptions.

Travis Kalanick’s CloudKitchens Is Better Strategy than Uber. But That May Not Be Enough. (1 of 2) (Tech Strategy)

According to digital strategy consultant Jeffrey Towson, Travis Kalanick’s CloudKitchens has potentially a more powerful digital transformation strategy than Uber. However, Towson argues that this may not be enough to guarantee success, as the company needs to get to scale in user adoption, particularly with restauranteurs. By analyzing the strengths and weaknesses of CloudKitchens’ approach, Towson provides valuable insights for businesses looking to navigate the rapidly evolving food delivery market.

CloudKitchens

5 Reasons Travis Kalanick’s CloudKitchens Is Better Than Uber. In Theory. (Tech Strategy – Podcast 222)

Digital strategy consultant Jeffrey Towson explores the theoretical advantages of CloudKitchens over Uber, citing its focus on dark kitchens and real estate as a key differentiator. In this podcast episode, Towson argues that CloudKitchens’ digital transformation strategy is more powerful and scalable than Uber’s. By leveraging its unique business model, CloudKitchens may be poised to disrupt the food delivery market in a way that Uber cannot.

To access this post, you must log in as a member, purchase Subscriptions.