In this episode of the Tech Strategy podcast, Jeff Towson discusses what Grab can learn from Amazon about growth and not from Meta. He explains how Amazon’s focus on customer experience and innovation has helped it grow into one of the world’s largest companies and how Grab can apply these lessons to its own business. Towson also talks about the potential benefits and risks of Grab’s growth strategy and how it could impact the future of ride-hailing and delivery services.
Grab recently held its 2002 Investor Day. They summarized their 1H results for 2022 and went through their current strategy, which is mostly about getting to operating profits. In my assessment, their push to operating profitability is mostly about 3 things: Growing revenue. Increasing efficiency (i.e., decreasing costs), especially in delivery. COO Alex Hungate’s presentation […]
In this podcast, Jeffrey Towson discusses the importance of growth and digital operating basics for sustainable success in the tech industry. He argues that most sustainable growth is based on 1-2 strong cores that continually adapt, and that companies should focus on investing in R&D, tech, and infrastructure to improve their user experience and operating efficiency.
In the past 3-4 months, Sea Limited stock price has fallen from $350 to $90 per share. That is interesting. The business model is as formidable as ever. It benefits from compelling long-term consumer spending growth trends in both SE Asia and Latin America. And, unlike Alibaba, Sea Limited is in +9 countries and is […]
In Part 1 and Part 2, I laid out a framework for Snowflake’s “data ecosystem” business model. I described it as +3 complementary platform business models with +4 network effects. And I think that explains most of what the company is doing right now. However, I also recently listened to an interview with CEO Frank […]
Most all sustainable growth is based on 1-2 strong cores. A profitable core is centered on the strongest position in terms of loyal customers, competitive advantage, unique skills, and ability to earn profits. To assess an adjacency move, consider the following factors: 1) how tightly the adjacency is tied to a strong core; 2) the attractiveness of the adjacency market; and 3) the ability to capture economic leadership in that market.
Growth, ROIC, and growth+sales are all important factors to consider when valuing a digital business. Growth is important because it shows that the business is expanding and has the potential to generate more revenue in the future. ROIC is important because it shows how efficiently the business is using its capital. Growth+sales is important because it shows how much revenue the business is generating from each new customer.
Pinduoduo’s explosive growth stems from its innovative digital transformation strategy, leveraging social commerce and group buying. Digital strategy consultant Jeffrey Towson breaks down the key tactics that propelled the platform ahead of competitors. The article also explores what’s next for Pinduoduo in the evolving Asian tech market.
In 2009, Brian Acton and Jan Koum founded WhatsApp to ride the wave of mobile apps kicked off by the launch of the iPhone. The original purpose of WhatsApp was to put a status notification next to your name, to let people know “what’s up”. But the small team noticed three important things that would launch their […]
In November 2020, beauty unicorn Perfect Diary went public in the USA after 4 years of stunning growth. Founded in 2016, the company rose to become the #1 (or #2) make-up brand online in China. And they did it mostly by growth hacking the major ecommerce and social media platforms of China. I thought Perfect […]