What Merchants and Brands Should Do About Agentic Ecommerce (2 of 2) (Tech Strategy)

The ABC Framework breaks down Agentic Ecommerce into three core components: the Agent, the Body, and the Cyborg. This new model represents a fundamental shift in digital transformation strategy for retail. According to digital strategy consultant Jeffrey Towson, this is about creating AI that can actively perform commercial activities on behalf of users.

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A Simple ABC Framework for Agentic Ecommerce (1 of 2) (Tech Strategy)

The ABC Framework breaks down Agentic Ecommerce into three core components: the Agent, the Body, and the Cyborg. This new model represents a fundamental shift in digital transformation strategy for retail. According to digital strategy consultant Jeffrey Towson, this is about creating AI that can actively perform commercial activities on behalf of users.

For Agentic Ecommerce Focus on the ABCs (Advisors, Brokers and Concierges) (Tech Strategy – Podcast 266)

The next phase of ecommerce is shifting towards agentic systems, categorized into the ABCs: Advisors, Brokers, and Concierges. This evolution represents a fundamental change in digital transformation strategy for online retail. Digital strategy consultant Jeffrey Towson explains how these AI-powered agents will actively work on behalf of consumers.

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Understanding AI Infrastructure Part 1: Apps + AI, SaaS + AI and AI Data Centers (Tech Strategy – Podcast 265)

Digital strategy consultant Jeffrey Towson breaks down AI infrastructure into three distinct layers: AI apps, AI SaaS, and AI data centers. Understanding this structure is crucial for any business leader developing a digital transformation strategy. He argues that while the application layer is the most visible, the underlying infrastructure layers are where the foundational battles and immense value are being created.

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The GenAI / Agentic Operating Basics (Tech Strategy)

The core argument is that AI is transitioning from a passive tool to an active, goal-oriented partner, creating a new agentic AI operating model. This represents a fundamental shift for digital transformation strategy, moving beyond simple task automation. According to digital strategy consultant Jeffrey Towson, this new model is becoming the central operating system for the entire enterprise.

How to Build an Agentic AI Operating Model (Tech Strategy – Podcast 263)

The Agentic AI Operating Model is the next digital transformation strategy, moving beyond simple AI tools to a system of autonomous AI agents that work alongside humans. According to digital strategy consultant Jeffrey Towson, this model consists of four integrated components: the AI Agent Layer, the AI Coordination Layer, the Human Coordination Layer, and the Operating Rhythm. This framework enables companies to fundamentally redesign their operations around the new capabilities of AI.

Barriers to Entry

GenAI Playbook (Step 3a): How to Build Barriers to Entry with Intelligence Capabilities (9 of 10) (Tech Strategy)

Step 3 of the GenAI Playbook reveals how to construct effective barriers to entry using intelligence capabilities. By integrating advanced intelligence into your strategy, you can create a competitive edge that is difficult for rivals to overcome. This article provides actionable steps and insights to strengthen your market position through intelligent innovation.

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Barriers to Entry

GenAI Playbook (Step 3a): How to Assess Barriers to Entry (7 of 10) (Tech Strategy)

In the third step of the GenAI Playbook, we delve into the critical process of assessing barriers to entry in the tech industry. Understanding these barriers is essential for any business looking to navigate competitive landscapes and secure a strong market position. This guide provides actionable strategies and examples to help you identify and overcome the challenges unique to technology markets.

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