Key concepts for this article: DOB2: Never-Ending Customer Improvements and Personalization Economies of Scale: Geographic Density (CA13) *** As mentioned in Part 1, I recently visited Zé Delivery in Sao Paulo and toured their growing facilities with CEO Rudolfo Chung. Zé Delivery is a Brazilian beverage delivery app launched by global beer giant AB InBev. […]
I recently visited Mercado Libre’s headquarters outside of Sao Paolo and had some interesting discussions with management. It was a great visit and Mercado Libre is really an interesting company in terms of strategy. The core ecommerce business is what you would expect for a large regional, multi-country marketplace. And the expansion from ecommerce into […]
In this episode of the Tech Strategy podcast, Jeff Towson discusses Elon Musk’s strategy for Twitter and how he plans to supercharge performance and then 10x the product. He explains how Musk is using his experience with Tesla and SpaceX to inform his approach to social media and how this could change the way we use Twitter. Towson also talks about the potential benefits and risks of Musk’s strategy and how it could impact the future of social media.
Elon Musk had an all hands meeting and Q&A at Twitter this week. It was in the Verge. That transcript, plus his frequent comments on Twitter, give a pretty solid picture of his priorities for Twitter right now. Based on this, I have put together a breakdown of his strategy. I think it fits well […]
In this episode of the Tech Strategy podcast, Jeff Towson discusses why most incumbents should forget about platforms and build consumption ecosystems. He explains how consumption ecosystems are different from platforms and how they can help companies create more value for their customers. Towson also talks about the potential benefits and risks of consumption ecosystems and how companies can prepare for their impact.
Master the art of consumer engagement with Jeff Towson’s ‘9 Digital Business Models: An Intro to Consumption Ecosystems.’ Learn the frameworks that have reshaped how we approach consumer interaction and loyalty in the digital era. A must-read for CEOs and executives aiming to maximize consumer value and drive long-term success.
I recently met with Rodolfo Chung, CEO of rapidly rising Zé Delivery in Brazil. This is a beverage delivery service that was launched by AB InBev right before Covid – and then took off like a rocket during the lockdown. Basically, it’s a mobile app that lets you order any of 500 SKUs for beer, […]
Uncover the three significant digital shifts revolutionizing the retail and ecommerce sectors in this comprehensive podcast by Jeffrey Towson. This episode offers a deep dive into these transformative changes and what they mean for the industry’s future. If you’re passionate about retail and ecommerce, this insightful discussion is a must-read.
In this podcast, Jeffrey Towson discusses why he doesn’t like Netflix, Singapore Press, and most digital content businesses. He argues that these businesses lack a moat, which is a sustainable competitive advantage. He also argues that these businesses are too focused on quantity over quality.
Explore the fascinating world of digital operating basics with Jeff Towson on the Tech Strategy Podcast, featuring lessons from Majid Al Futtaim. Delve into the dynamics of strategic digital operations and understand how they shape today’s businesses. Tune in for an informative and engaging discussion that offers a unique perspective on mastering digital strategies.