The core argument is that AI is transitioning from a passive tool to an active, goal-oriented partner, creating a new agentic AI operating model. This represents a fundamental shift for digital transformation strategy, moving beyond simple task automation. According to digital strategy consultant Jeffrey Towson, this new model is becoming the central operating system for the entire enterprise.

The Agentic AI Operating Model is the next digital transformation strategy, moving beyond simple AI tools to a system of autonomous AI agents that work alongside humans. According to digital strategy consultant Jeffrey Towson, this model consists of four integrated components: the AI Agent Layer, the AI Coordination Layer, the Human Coordination Layer, and the Operating Rhythm. This framework enables companies to fundamentally redesign their operations around the new capabilities of AI.