There was a fascinating announcement from Alibaba. From CX Tech: “E-Commerce Giant Taobao Steps Into China’s Online Education Market” “Taobao, an e-commerce platform owned by Alibaba, is seeking to penetrate China’s already crowded online tutoring market with a massive plan aimed at connecting more than 1,000 online education service providers with 100 million new students […]
Category Archives: Bundling, Subscriptions and Cross-Selling
Grab vs. GoJek vs. Lazada: Who Will Win in Services in Southeast Asia? (Tech Strategy – Podcast 32)
In this podcast, Jeffrey Towson discusses the competition between Grab, GoJek, and Lazada in the Southeast Asian services market. He identifies the most important factors for success in this market, including consumer engagement, merchant engagement, and platform business models. For example, Grab has been successful in capturing a large share of the consumer mind by offering a wide range of services, including ride-hailing, food delivery, and payments.
Meituan vs. Ctrip vs. Alibaba: Who Will Win in China Services? (Tech Strategy – Podcast 22)
The Chinese services market is a hotly contested space, with Meituan, Ctrip, and Alibaba all vying for market share. In this episode of Jeff’s Asia Tech Class, Jeffrey Towson discusses the factors that will determine which company wins in this space. He talks about the importance of bundling services, network effects, and switching costs.
Alibaba, Complementary Platforms and Why Dinosaur Packs Are Scary (Daily Update – Jeff’s Asia Tech Class)
I consider digital platforms the super predators of the business world. They are like that Indominus Rex dinosaur in the movie Jurassic World that is part T-Rex and part velociraptor (photo here). And when it breaks free (which always happens in those movies), it runs around eating everything on the island. Because it is the […]
Why Did Ofo Fail? What Should They Have Done? (Tech Strategy – Podcast 8)
Jeffrey Towson discusses what Ofo could have done to avoid its downfall. He argues that Ofo made a number of strategic mistakes, including burning through too much cash, expanding too quickly, and failing to innovate. Towson believes that if Ofo had taken a more conservative approach, it might still be in business today.