Digital strategy consultant Jeffrey Towson delves into the transformative power of AI in cross-border e-commerce through his visits to AliExpress, Lazada, and AIDC. He highlights three key use cases: AI-driven product recommendations, AI-powered customer service, and AI-enhanced logistics and supply chain management. These insights offer valuable lessons for businesses looking to enhance their digital transformation strategy.
In 2023, AliExpress Choice and Cainiao made waves in the tech industry. Their strategic moves surprised everyone, impacting e-commerce and logistics. Explore the details in this eye-opening Tech Strategy Daily article.
China’s cross-border ecommerce business doesn’t get a lot of attention. It seems peripheral to China ecommerce. There are a lot of logistics, taxes and customs requirements. There are tons of regulations. And it’s just not sexy. But it is also non-political. It doesn’t have any of the national security concerns of telecommunication (i.e., Huawei and […]