HubSpot’s digital strategy approach centers around inbound marketing, a sales and marketing flywheel, and “all in one” CRM software. By embracing these principles, HubSpot has become a trailblazer in the digital transformation landscape. In this podcast, digital strategy consultant Jeffrey Towson breaks down the HubSpot business model.
Category Archives: Integrated Bundles
Is GenAI Disrupting Salesforce? The Rise of Intelligent CRM? (Tech Strategy – Podcast 215)
In this episode, digital strategy consultant Jeffrey Towson delves into the transformative impact of GenAI on Salesforce and the broader CRM industry. He discusses how intelligent CRM technologies are reshaping digital transformation strategies, offering unprecedented efficiency and insights. Towson highlights the strategic shifts companies must consider to stay competitive in this evolving landscape.
An Intro to Soft Advantages: Bundling, Cross-Selling and Complements (Tech Strategy – Daily Article)
Digital economics are just very strange. As soon as a service or business becomes infused with software and data technology, the economics start to change and strange things happen. Reproduction costs drop to zero. Stuff starts becoming free. Scalability increases dramatically and can be surprisingly cheap. And some old, obscure ideas in economics start to […]
Two Big Questions About SenseTime and AI Software Business Models (Asia Tech Strategy – Podcast 114)
In this podcast, Jeffrey Towson discusses two big questions about the business models of AI software companies: What are the unit economics of large AI companies? What types of scale advantages and network effects do large AI companies have? He argues that AI software companies are still in the early stages of development, and that the answers to these questions will depend on how the market for AI software evolves in the years to come.