How GenAI Will Disrupt Salesforce with Intelligent CRM (3 of 3) (Tech Strategy)

Digital strategy consultant Jeffrey Towson looks at the transformative potential of GenAI on Salesforce’s CRM capabilities. He highlights how this digital transformation strategy could redefine customer relationship management by integrating advanced AI functionalities. Towson’s expertise provides a comprehensive look at the future of intelligent CRM and its impact on the industry.

Is GenAI Disrupting Salesforce? The Rise of Intelligent CRM? (Tech Strategy – Podcast 215)

In this episode, digital strategy consultant Jeffrey Towson delves into the transformative impact of GenAI on Salesforce and the broader CRM industry. He discusses how intelligent CRM technologies are reshaping digital transformation strategies, offering unprecedented efficiency and insights. Towson highlights the strategic shifts companies must consider to stay competitive in this evolving landscape.

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The 4 Digital Concepts Powering Salesforce, Inc. (Tech Strategy – Podcast 189)

In this podcast episode, Jeff Towson discusses the four digital concepts that are powering Salesforce Inc. He explains how these concepts have helped Salesforce become a leader in the CRM software industry. Towson also highlights the implications of these concepts for other companies in the tech industry.

In the podcast episode, Jeff Towson delves into the four digital concepts that have been instrumental in propelling Salesforce to the forefront of the CRM software industry. He provides an in-depth analysis of how these concepts have been implemented and the impact they have had on the company’s success. Additionally, Towson explores the implications of these concepts for other companies in the tech industry.

3 Digital Concepts Powering ARM Holdings (2 of 4) (Tech Strategy)

In Part 1, I argued there are four strategy questions for ARM: Will they continue to benefit from a secular trend? Is their tailwind continuing? What is the state of their core product and growth engine? What are the competitive strengths of their business model? Are they changing? Are there external CGT factors that will […]

The 4 Digital Concepts Powering Arm Holdings (Tech Strategy – Podcast 187)

In this podcast, we explore the four digital concepts that are powering ARM Holdings’ tech strategy. We explain how these concepts are helping ARM to stay ahead of the competition and what other companies can learn from them. If you’re interested in learning more about digital strategy and how it can help your business, then this article is for you.

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