ADP is a leading provider of cloud-based payroll and HR software solutions, serving over 800,000 clients worldwide. In this article, we explore how ADP is leveraging AI to enhance its human capital management (HCM) capabilities and create a differentiated value proposition for its customers. We also discuss the strategic implications of ADP’s AI initiatives and how they position the company for future growth and profitability.
ADP is a global leader in payroll and human resources services, serving over 800,000 clients in 140 countries. But it is also a tech company, with a history of innovation and transformation. In this article, digital strategy Jeff Towson analyzes how ADP built scale in services and then tech, and what’s next for its AI strategy.
The future of work is not just about humans, but also about non-human workforces such as robots, software, and AI. How can ADP, a company that has been serving human capital for decades, adapt and thrive in this new era? In this podcast, Jeff Towson discusses ADP’s strengths, challenges, and opportunities in the changing landscape of work.