DFI Retail Group and Tencent Cloud are executing a powerful strategy of omnichannel omnipresence in retail. This comprehensive digital transformation strategy aims to be wherever …Read More »

According to digital strategy consultant Jeffrey Towson, AI is the new, accelerating layer of Tencent's tech stack, not a separate business. This AI layer enhances …Read More »

Tencent Cloud's global expansion is not a typical digital transformation strategy but leverages their unique ecosystem from gaming and social media. According to the interview …Read More »

Tencent Cloud's global push is heavily focused on enabling the "Go Global" journey of Chinese enterprises, providing a familiar tech stack as they expand overseas. …Read More »

The Tencent AI & Cloud Summit highlighted China’s rapid and pragmatic approach to AI, focusing on practical applications over fundamental research. Digital strategy consultant Jeffrey …Read More »

Digital strategy consultant Jeffrey Towson outlines a tech strategy to create data-empowered operations by instrumenting assets to generate a live data footprint. The process involves …Read More »

According to digital strategy consultant Jeffrey Towson, the common belief that data creates an unbeatable advantage is a misconception. He asserts that data network effects …Read More »

Digital bundling and subscriptions combine products and services into a single, integrated offer. Digital strategy consultant Jeffrey Towson argues this creates a fundamentally different and …Read More »

This is a playbook for building data-empowered operations, which is a core part of a successful digital transformation strategy. It involves creating a system where …Read More »

This is my playbook for digital growth, which outlines a core framework for a successful digital transformation strategy. The goal is to use a tech …Read More »

Digital strategy consultant Jeffrey Towson posits that data network effects and data scale are not sustainable competitive advantages. He explains that these elements are often …Read More »

This is my playbook for digital transformation strategy, which I use as a digital strategy consultant and professor. Most of what is written about digital …Read More »

Digital strategy consultant Jeffrey Towson explains that Facebook's core product is a powerful and scalable habit. He details how this habit formation is central to …Read More »

Gmail’s success is a masterclass in applying psychology for user retention, a crucial element of any digital transformation strategy. It brilliantly engineered habits through variable …Read More »

This is my playbook for the digital growth grind, which is the relentless and daily blocking and tackling of digital transformation strategy. It is the …Read More »

Digital strategy consultant Jeffrey Towson highlights how generative AI is revolutionizing coordination across industries, as outlined in Sangeet Choudary’s book Reshuffle. The article emphasizes that …Read More »

Gmail’s design leverages powerful psychological principles to shape user behavior and create dependency. This approach to habit formation is a critical, yet often overlooked, component …Read More »

In this Tech Strategy podcast, digital strategy consultant Jeffrey Towson delves into Sangeet Choudary’s book "Reshuffle: Who wins when AI restacks the knowledge economy," highlighting …Read More »

In this article, digital strategy consultant Jeffrey Towson shares four pivotal GenAI insights from Sangeet Choudary’s book, offering a fresh perspective on tech strategy. These …Read More »

Cainiao's business model continues to adapt, showcasing the importance of flexibility in a digital transformation strategy. Digital strategy consultant Jeffrey Towson highlights how these shifts …Read More »

Cainiao’s impressive growth highlights Alibaba’s adaptive management playbook, even amid strategic uncertainties. Digital strategy consultant Jeffrey Towson explores how digital transformation strategy drives Cainiao’s success. …Read More »

The article delves into how Taobao outmaneuvered eBay by leveraging Alibaba's unique management playbook and digital transformation strategy. Digital strategy consultant Jeffrey Towson highlights the …Read More »

The article examines the growing divide between traditional search-based eCommerce and the rise of interaction and engagement-focused models. Digital strategy consultant Jeffrey Towson highlights how …Read More »

GenAI is transforming how consumers search and engage with eCommerce platforms, creating a seismic shift in digital strategy. According to digital strategy consultant Jeffrey Towson, …Read More »

In this podcast, digital strategy consultant Jeffrey Towson breaks down Pinduoduo’s innovative approach to e-commerce, contrasting it with traditional search-focused models. He highlights how engagement-driven …Read More »

In this article, digital strategy consultant Jeffrey Towson shares three critical takeaways from his visit to Tencent AI Cloud, highlighting their advanced approach to digital …Read More »

Ted Lai, Chief Digital Officer of Sanofi Greater China, shares invaluable insights on crafting a successful digital transformation strategy in the healthcare sector. In this …Read More »

In this article, digital strategy consultant Jeffrey Towson debunks common myths surrounding Smile Digital’s approach, revealing how their digital transformation strategy is often misunderstood. He …Read More »

The article explores Tencent's global push with Tencent Cloud and Mini Programs, highlighting their digital transformation strategy. Digital strategy consultant Jeffrey Towson shares key takeaways …Read More »

Alibaba.com’s resurgence showcases its mastery of digital transformation strategy, leveraging ecosystem synergies and innovation. Digital strategy consultant Jeffrey Towson breaks down how the company adapted …Read More »

In this article, digital strategy consultant Jeffrey Towson shares two pivotal lessons from his visit to Tencent Cloud, offering valuable perspectives for businesses crafting a …Read More »

In this article, digital strategy consultant Jeffrey Towson breaks down how Amap leveraged Alibaba's playbook to surpass Baidu Maps, highlighting critical moves in data and …Read More »

In this article, digital strategy consultant Jeffrey Towson explores how scale advantages are foundational but competitive advantages are more precise and measurable. He highlights the …Read More »

In this article, digital strategy consultant Jeffrey Towson debunks five major misunderstandings about scale advantages and moats, revealing their true role in a successful digital …Read More »

In this article, digital strategy consultant Jeffrey Towson explores Tencent Healthcare's innovative approach to China's digital health landscape. He highlights their digital transformation strategy, which …Read More »

In this article, digital strategy consultant Jeffrey Towson explores actionable frameworks for thriving in fragmented industries. He highlights the role of a strong digital transformation …Read More »

In this Tech Strategy Podcast, digital strategy consultant Jeffrey Towson explores actionable strategies for navigating fragmented and hyper-competitive markets. He emphasizes the importance of leveraging …Read More »

In this article, digital strategy consultant Jeffrey Towson explores the defining traits of unattractive industries plagued by fierce competition. He highlights how a well-crafted digital …Read More »

In this article, digital strategy consultant Jeffrey Towson shares three major takeaways from his visit to Tencent, highlighting their innovative tech strategy. He delves into …Read More »

Jeffrey Towson outlines three powerful playbooks for dominating digital markets, including blitzscaling and harnessing digital superpowers. His analysis of Alibaba’s success offers actionable insights for …Read More »

In this podcast, digital strategy consultant Jeffrey Towson explores how companies can shift from mere learning and adaptation to true intelligence in their digital transformation …Read More »

In this article, digital strategy consultant Jeffrey Towson breaks down BCG's 4 critical capabilities that drive rapid learning and adaptation in today's fast-paced markets. These …Read More »

In this article, digital strategy consultant Jeffrey Towson explores how businesses can leverage rapid learning and adaptation to stay ahead in today’s fast-paced digital landscape. …Read More »

In this article, digital strategy consultant Jeffrey Towson breaks down Huawei’s 6-pillar cloud for AI strategy, highlighting its role in shaping the future of digital …Read More »

Alipay’s Tap and Smart Health represent cutting-edge innovations by Ant Group, showcasing their leadership in digital transformation strategy. Digital strategy consultant Jeffrey Towson highlights how …Read More »

In this article, digital strategy consultant Jeffrey Towson shares his immersive experience with WeRide's autonomous fleet in Guangzhou, highlighting its advanced digital transformation strategy. He …Read More »

In this article, digital strategy consultant Jeffrey Towson breaks down how YouTube, TikTok, and Instagram dominate as audience-building platforms. He explores their core strategies, highlighting …Read More »

In this insightful article, digital strategy consultant Jeffrey Towson tackles the myths surrounding audience builder platforms, revealing their true potential in a digital transformation strategy. …Read More »

Alibaba's conversational AI is transforming how consumers shop, marking a shift away from traditional keyword search. This innovation highlights a critical evolution in digital transformation …Read More »

In this podcast episode, digital strategy consultant Jeffrey Towson shares valuable lessons from his visit to Alibaba Cloud, highlighting their cutting-edge digital transformation strategy. He …Read More »

In this article, digital strategy consultant Jeffrey Towson debunks 4 widespread misunderstandings about switching costs and their role in competitive advantage. He highlights how these …Read More »

In this episode, digital strategy consultant Jeffrey Towson shares lessons from his visit to Baidu Headquarters, highlighting their cutting-edge digital transformation strategy. He delves into …Read More »

Digital strategy consultant Jeffrey Towson shares three critical takeaways from his visit to Unitree Robotics, highlighting their cutting-edge advancements in robotics. The article explores how …Read More »

In this article, digital strategy consultant Jeffrey Towson shares lessons from his visits to Xiaomi and Unitree Robotics, highlighting their cutting-edge digital transformation strategy. He …Read More »

In the latest episode of the WeRide Tech Strategy podcast, digital strategy consultant Jeffrey Towson delves into the world of digital transformation strategy, discussing its …Read More »

As digital strategy consultant Jeffrey Towson explains, AI agents need data ecosystems to function effectively, which has significant implications for businesses developing their digital transformation …Read More »

As companies embark on their digital transformation strategy, they must consider the potential impact of AI agents on their business, according to digital strategy consultant …Read More »

According to digital strategy consultant Jeffrey Towson, Horizon Robotics' tech strategy offers several competitive advantages that can inform a effective digital transformation strategy. By leveraging …Read More »

In his latest podcast, digital strategy consultant Jeffrey Towson explores the remarkable growth of Horizon Robotics, a leading player in Chinese Autonomous Vehicles (AVs). As …Read More »

In this article, digital strategy consultant Jeffrey Towson highlights five key misunderstandings about digital operating basics and tech strategy. He emphasizes the importance of aligning …Read More »

Digital strategy consultant Jeffrey Towson examines the 4 key engineering innovations that make Huawei's Mate X a standout device, showcasing the company's commitment to pushing …Read More »

According to digital strategy consultant Jeffrey Towson, Huawei's new trifold smartphone is a game-changer, offering features that outshine Apple's latest releases. As a leading expert …Read More »

According to digital strategy consultant Jeffrey Towson, Huawei’s trifold smartphone is a remarkable device that showcases the company’s commitment to innovation, which is a key …Read More »

According to digital strategy consultant Jeffrey Towson, the logistics industry is undergoing a significant shift towards intelligent commerce networks, which goes beyond traditional logistics. A …Read More »

As a digital strategy consultant, Jeffrey Towson explains that understanding the differences between flywheels and network effects is crucial for a successful digital transformation strategy. …Read More »

According to digital strategy consultant Jeffrey Towson, piloting AI agents is a critical step in any digital transformation strategy, allowing businesses to stay ahead of …Read More »

According to digital strategy consultant Jeffrey Towson, many companies get extreme personalization and customer value-add tech strategy wrong, leading to ineffective digital transformation efforts. A …Read More »

According to digital strategy consultant Jeffrey Towson, the “China tech tsunami” is transforming the global tech industry, with companies like DeepSeek, BYD, and TikTok leading …Read More »

As digital strategy consultant Jeffrey Towson explains, Baidu is undergoing a significant shift from its roots as a search engine to a full-fledged GenAI powerhouse. …Read More »

According to digital strategy consultant Jeffrey Towson, Chinese tech companies like Deepseek are leading the charge in digital transformation strategy, leveraging cutting-edge technologies to disrupt …Read More »

Digital strategy consultant Jeffrey Towson breaks down the 4 key engines of Alibaba’s AI-plus e-commerce empire, providing valuable insights for businesses seeking to inform their …Read More »

According to digital strategy consultant Jeffrey Towson, Alibaba's success can be attributed to its AI-first approach, which has enabled the company to dominate the ecommerce …Read More »

According to digital strategy consultant Jeffrey Towson, JD's digital transformation strategy is a key factor in the company's success, enabling it to stay ahead of …Read More »

According to digital strategy consultant Jeffrey Towson, there are several misconceptions about barriers to entry in tech strategy that can hinder a company's digital transformation …Read More »

Digital strategy consultant Jeffrey Towson discusses the often-misunderstood concept of economies of scale in his Tech Strategy podcast, highlighting key mistakes companies make when implementing …Read More »

Digital strategy consultant Jeffrey Towson reveals the misconceptions surrounding economies of scale based on fixed costs, highlighting seven key errors that can derail a company's …Read More »

According to digital strategy consultant Jeffrey Towson, many people misunderstand the concept of network effects and its impact on a company's digital transformation strategy. In …Read More »

Digital strategy consultant Jeffrey Towson recently visited Trip.com and learned valuable lessons about their tech strategy, which can inform a company's digital transformation strategy. During …Read More »

Digital strategy consultant Jeffrey Towson shares his insights on why he likes Trip.com, focusing on the company's tech strategy and its role in driving a …Read More »

During my visit to Trip.com, I was impressed by their robust digital transformation strategy, which focuses on leveraging advanced technology to enhance user experience and …Read More »

In the evolving landscape of digital transformation, Threads is poised to surpass X (Twitter). Digital strategy consultant Jeffrey Towson delves the strategic moves that could …Read More »

In this article, digital strategy consultant Jeffrey Towson explores Bilibili's strategic shift from a short video platform to a community-focused social gaming hub. By emphasizing …Read More »

During his visit to Ant Group and Alipay, digital strategy consultant Jeffrey Towson gained valuable insights into their digital transformation strategy. He highlighted how Ant …Read More »

Digital strategy consultant Jeffrey Towson delves into the importance of a robust digital transformation strategy in today’s tech landscape, highlighting how Alibaba Cloud’s solutions can …Read More »

Digital strategy consultant Jeffrey Towson shares valuable lessons from his interview with Dongliang Guo, highlighting the critical role of a well-thought-out digital transformation strategy in …Read More »

In a deep dive with digital strategy consultant Jeffrey Towson, Cainiao's SVP William Xiong shares the secrets behind their winning global strategy. Cainiao is leveraging …Read More »

This week’s podcast is my playbook for Extreme Personalization. And how generative AI can supercharge never-ending customer improvements. You can listen to this podcast here, …Read More »

Digital strategy consultant Jeffrey Towson delves into the transformative power of AI in cross-border e-commerce through his visits to AliExpress, Lazada, and AIDC. He highlights …Read More »

In Level 3 of his Extreme Personalization Playbook, digital strategy consultant Jeffrey Towson reveals the key to creating a loyal customer base: surrounding them with …Read More »

Digital strategy consultant Jeffrey Towson shares valuable lessons from his visits to China’s digital leaders, revealing the secrets to their e-commerce success. From the importance …Read More »

Digital strategy consultant Jeffrey Towson reveals the importance of extreme personalization in driving customer loyalty and growth. In this playbook, he shares the tech strategy …Read More »

Cainiao is on a mission to win in smart logistics everywhere, and its digital transformation strategy is key to success. According to digital strategy consultant …Read More »

Beauty ecommerce and beauty tech are experiencing rapid growth, driven by changing consumer behaviors and advancements in technology. According to digital strategy consultant Jeffrey Towson, …Read More »

According to digital strategy consultant Jeffrey Towson, the key to unlocking customer obsession lies in delivering tailored experiences through personalization. In this first installment of …Read More »

According to digital strategy consultant Jeffrey Towson, personalization is no longer a ‘nice-to-have’ but a’must-have’ for businesses in today’s digital landscape. In his latest podcast, …Read More »

In today’s digital landscape, everything has become politicized, and tribe and belief network effects have gone digital. According to digital strategy consultant Jeffrey Towson, this …Read More »

Digital strategy consultant Jeffrey Towson explains how network effects can be a powerful driver of growth and success in the digital age. By understanding the …Read More »

Digital strategy consultant Jeffrey Towson explores the 4 big effects of network effects on tech strategy, including increased value, decreased cost, and enhanced user experience. …Read More »

Digital strategy consultant Jeffrey Towson discusses TikTok's success, highlighting the platform's ability to tap into consumer behavior and create addictive, bite-sized content. In contrast, Netflix's …Read More »

As a digital strategy consultant, Jeffrey Towson reveals the secrets to capturing a larger share of the consumer's mind in the digital age. By understanding …Read More »